Last Updated: October 26, 2023
ATL Lawn Care, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information: This includes your name, address, email address, and phone number, which you may provide when contacting us or requesting our services.
- Billing Information: If you engage our services, we collect and process your payment information, including credit card details and billing address, through a secure payment processing platform.
- Service Details: We collect information related to the services you request, including the size of your property, specific service requests, and scheduling preferences.
- Communication Data: We may store communication records, such as emails, service requests, and feedback, to provide better customer support and service quality.
How We Use Your Information
We may use your personal information for the following purposes:
- Service Provision: To provide, maintain, and improve our lawn care and related services, as well as to fulfill service requests.
- Billing: To process payments and manage billing information.
- Customer Support: To respond to inquiries, provide assistance, and address concerns.
- Marketing: To send you promotional materials, newsletters, or updates about our services, which you can opt out of at any time.
- Compliance: To comply with legal obligations and regulations.
Data Security
We take reasonable steps to safeguard your personal information, employing security measures to protect against unauthorized access and disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
Data Sharing
We do not sell or trade your personal information to external parties. We may share your information with trusted third parties (such as our CRM provider and payment processor) who assist us in providing services, barring they agree to keep the information confidential.
Your Choices
You have the right to:
- Access your personal information.
- Request corrections to your personal information.
- Delete your personal information.
- Object to how we process your personal information.
Please contact us at support@lawncareatl.com to exercise any of these rights.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. When we make changes, the revised policy will be posted on our website, and the “Last Updated” date will be adjusted.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our practices, please contact us at info@lawncareatl.com or (404) 955-8217.